Getting Started
Onboarding
Welcome to CivilStream. This page outlines the onboarding process for all external collaborators, regardless of role. Complete these steps before accessing non-public information.
Before You Begin
- Sign mutual NDA (provided separately via DocuSign)
- Confirm communication channel (email, Slack Connect, or scheduled calls)
- Review this onboarding document
- Schedule intro call with your CivilStream point of contact
What We Share
| Category | Access Level |
|---|---|
| Public website and marketing materials | Open |
| Product overview and positioning | After NDA |
| Technical architecture (high-level) | After NDA, role-dependent |
| Customer information | Never shared externally |
| Financial details | Board and investors only |
| Source code | Engineering contractors only |
Communication Guidelines
- Response time: We aim to respond within 24-48 hours on business days
- Scheduled calls: Book via Calendly link provided by your contact
- Async updates: Monthly email summary for advisors; project-based for contractors
- Confidentiality: Assume all shared information is confidential unless explicitly marked otherwise
What We Expect
- Honest feedback, even when critical
- Respect for confidentiality
- Proactive communication if availability changes
- No public statements about CivilStream without prior approval
Next step: Review your role-specific documentation for expectations and compensation details.
Questions?
Contact your designated point of contact, or email hello@civilstream.ai.
This portal contains confidential information. Access is restricted to authorized collaborators under NDA.